Director of User Research

Remote, USA Full-time Posted 2025-04-27

Description:
? As the Director of User Research, you?ll be passionate about creating a deep understanding and empathy for our users
? You?ll conduct qualitative and quantitative research studies to inform product development and design decisions
? Drive prioritization of research efforts in support of broader organizational goals
? Lead, mentor, and grow a team of talented user researchers
? Be a highly respected senior partner and thought leader across departments
? Champion and drive high-quality user experiences across Workiva?s ecosystem

Requirements: ? Minimum 10+ years? experience delivering high-quality research results ? 5+ years? experience in building and coaching teams for high-impact results ? Undergraduate degree or equivalent combination of education and experience ? Portfolio/Strong case studies demonstrating measurable business impacts ? Master's degree in a related degree field preferred ? Demonstrated experience in scaling highly functioning user research teams ? Experience in driving operational excellence for efficiency and effectiveness ? Deep understanding of qualitative and quantitative research methods ? Proven experience in user research, preferably in the B2B SaaS industry ? Ability to influence others, tying insights to business impact ? Excellent interpersonal, presentation, and communication skills ? Expert knowledge of user research best practices and methodologies

Benefits:
? A discretionary bonus typically paid annually
? Restricted Stock Units granted at time of hire
? 401(k) match and comprehensive employee benefits package

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Director of User Research

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