Customers service representative (remote
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative... Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support
Similar Remote Jobs
Customers service representative (remote
Posted on: 13-09-2024 00:00
Call Center Representative (Remote)
Posted on: 13-09-2024 00:00
REMOTE Call Center Representative
Posted on: 13-09-2024 00:00
Basic Data Entry Jobs
Posted on: 13-09-2024 00:00
Verizon Wireless Order Entry
Posted on: 13-09-2024 00:00
Amazon Product Review Specialists
Posted on: 13-09-2024 00:00
Senior User Experience Designer
Posted on: 13-09-2024 00:00
New Business Development Manager
Posted on: 13-09-2024 00:00
Remote Customer Service Representative
Posted on: 13-09-2024 00:00
Remote Customer Service Agent
Posted on: 13-09-2024 00:00
Walmart Remote Customer Support Rep
Posted on: 22-08-2024 00:00
Flexible Data Entry Specialist - $30/hr Work from Home
Posted on: 29-08-2024 00:00
Career Opportunities: Product Manager II - Fully Remote (126916)
Posted on: 04-11-2024 05:38
Manufacturing Associate / Night Shift - Chandler, AZ
Posted on: 31-01-2025 10:03
Remote Opportunities at Disney
Posted on: 05-09-2024 00:00
Sr Technical Program Manager
Posted on: 13-09-2024 00:00
Receiving Supervisor
Posted on: 31-07-2024 19:12
Market Sales Manager, Government Plans - Houston, TX Bilingual Spanish
Posted on: 13-09-2024 00:00
Need Argent YouTube Content Moderator (Work from Home)
Posted on: 02-02-2025 00:00
Delta airlines careers remote
Posted on: 27-02-2025 00:00