Customer Support Specialist (Remote) AT Chewy

Remote, USA Full-time Posted 2025-04-27

Join the Chewy team as a Customer Support Specialist in a remote position. As a key player in the customer experience, you'll provide exceptional service via phone, email, and chat. Addressing inquiries, resolving issues, and ensuring customer satisfaction are your main responsibilities. Strong communication skills, problem-solving abilities, and a passion for helping customers are essential. Enjoy the flexibility of working from home while contributing to Chewy's commitment to pet happiness. Apply now to be a vital part of the Chewy family.

Responsibilities: ? Customer Assistance: Assist customers with inquiries, product information, order tracking, and problem resolution through various communication channels. ? Product Knowledge: Stay informed about Chewy's wide range of products and services to provide accurate information and recommendations to customers. ? Communication Skills: Utilize effective communication skills to interact with customers in a positive and professional manner, ensuring a seamless customer experience. ? Problem Solving: Identify and resolve customer issues promptly, aiming for first-call resolution whenever possible. ? Documentation: Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.

Requirements: ? Excellent Communication: Strong verbal and written communication skills. ? Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ? Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies.

Apply Job!

Apply for the Job

Customer Support Specialist (Remote) AT Chewy

Requirements: ? Excellent Communication: Strong verbal and written communication skills. ? Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ? Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies.

Similar Remote Jobs

Customer Support Specialist (Remote) AT Chewy

Business Developer in Network Marketing Industry

Data Entry Operator Work, limited vacancy

Remote Sales Chat Specialist (Entry Level)

Non-Profit Donation Agent (Remote Independent Contractor)

Fedex Remote Jobs Up To $25/Hour

(Online Remote jobs) Apple At-Home Advisor

Customer Service Representative- Entry Level (Remote)

Customer Care Representative - Part Time

Online Chat Support Remote / Office

Call Center Representative Agent Work From Home

Analyst - Cyber Threat Intelligence (Remote)

Technical Artist - High Ceiling, Mid Career

Disney Social Media Manager Jobs ? Work From Home ? DPSM

Scrubbing up for Success Virtual Webinar / RN Application

Mail Route Driver

Chat Support Agent (Remote) - Entry Level, No Degree Required - 15 - 18 per Hour

Online ELA Instructors for K-12

Online AP Statistics Tutor

Remote Part Time Data Entry Jobs - $1500/ Weekly