Customer Service Agent

Remote, USA Full-time Posted 2025-04-27

Job Summary of Customer Service Agent:

As a Customer Service Agent at XPO Logistics, you'll: Assist customers and business partners via telephone and email; Handle customer complaints in a calm, professional manner; Diagnose, assess and resolve problems or issues; Monitor progress of delivery routes; Scan haul-away pods and verify stamps; Process changes or cancellations to delivery orders

Your customary daily operations and functions that you will conduct routinely:
? Bill shipments according to applicable tariffs and pricing agreements
? Recognize and resolve documentation errors
? Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
? Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing

About XPO:

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you?re looking for a growth opportunity, join us at XPO.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

Apply for the Job

Customer Service Agent

Similar Remote Jobs

Customer Service Agent

SHOPIFY SITE BUILDER

Athletics Event Staff (Part-time)

Research Scientist (Biology) - AI Trainer

CMA, Certified Medical Assistant - Sulphur Springs Primary Family Med

Travel Cath Lab Tech - $2,405 per week in Brownwood, TX

Evening Data Entry (Remote)

Data Entry Jobs Near Me (Remote)

Remote Insurance Benefits Advisor ? Work from Anywhere

Acute Care Inpatient Coder IV - Remote Position

Community Intern, Orlando

Contractor/Freelance Customer Service Support - Remote

Customer Support Engineer I - Work from Home Jobs in Itanagar

PRINCIPAL CYBERSECURITY - Private Key Infrastructure EJBCA and Encryption technologies 5 Locations

United Airlines Data Entry Jobs 26/Hr (Remote, Online)

ASST STORE MGR

Remote Sales Live Chat Agent ? Entry Level Immediate Start, No Experience Required

100% Remote :: ELK Admin. :: Alpharetta, GA (Can be Fully Remote) :: Contract Opportunity

Payment Processor - Remote

Netflix Work From Home Jobs (Full Time Starting) ? Work From Home Jobs