Call Center Agent (100% Remote) US ONLY
About the job Call Center Agent (100% Remote) US ONLY
JOB OVERVIEW:
? Customer Care Representative Full-Time
? Reports to Customer Care Team Lead
? 100% Remote work from home!
RESPONSIBILITIES: ? Answer customers' inquiries with exceptional customer service skills (with an opportunity to be trained on all of our responsive channels depending on volume needs) ? Delivers quality customer satisfaction with every contact ? Meets key individual productivity metrics in line with department goals ? Displays understanding and follow through with policies and guidelines ? Communicate to management regarding issues ? Other duties as assigned
SKILLS:
? Strong verbal and written communication skills
? Fast typing speed (at least 50 wpm or above)
? Tech-savvy and a fast learner
? Customer-focused
? Ability to work under stress to achieve targets
? Previous experience with Zendesk is a plus
? College degree or equivalent preferred
EQUIPMENT, INTERNET AND WORKSPACE REQUIREMENTS: ? A desktop or laptop (2015 or newer, Mac or PC) ? A voice-capable headset, and a webcam to carry out training and work duties. ? Access to high-speed internet with hardwired (ethernet) capability (at least 100 Mbps download speed) with no latency when handling contacts, and communicating with peers/managers via Slack or Zoom. ? A (non-public) dedicated workspace that is free from noise or distraction
Similar Remote Jobs
Call Center Agent (100% Remote) US ONLY
Posted on: 06-12-2024 06:00
Administrative Specialist (Remote) - Provost Service Center
Posted on: 06-12-2024 06:00
West Virgina - Remote *GENERAL EDUCATION* Teacher
Posted on: 06-12-2024 06:00
Remote Telephone Operator ***NORTH CAROLINA RESIDENTS ONLY***
Posted on: 06-12-2024 06:00
Remote Assistant Administrative | Work from Home
Posted on: 06-12-2024 06:00
Senior FullStack Engineer - React /NodeJS, Java
Posted on: 06-12-2024 06:00
Email/Chat Support Specialist at Reliable Sign Supply
Posted on: 06-12-2024 06:00
Virtual Customer Service Representative (Work From Home)
Posted on: 06-12-2024 06:00
Remote Insurance Agent - No Experience Needed
Posted on: 06-12-2024 06:00
Data Entry Clerk / Part Time (Remote)
Posted on: 06-12-2024 06:00
High School Student Support Advisor
Posted on: 16-07-2024 18:42
No Experience Needed | Caregiver
Posted on: 24-01-2025 00:00
7+ years SAP Finance applications (designing, configuring) with S4 HANA experience_Remote_ 0-30 days NP
Posted on: 27-02-2025 00:00
Yelp Content Moderator Jobs In Belgium
Posted on: 01-07-2024 16:51
[Entry Level/No Experience] Walmart Data Entry Assistant (Apply Now) ? WFH
Posted on: 15-12-2024 15:02
Customer Service Sales Rep - 100% REMOTE
Posted on: 15-09-2024 00:00
Part Time Sales Reps ? Flexible Schedules ? Work from Home
Posted on: 22-11-2024 05:34
American Airlines Jobs Work From Home $24/Hour
Posted on: 04-09-2024 00:00
Merchant Services Specialist
Posted on: 27-02-2025 00:00
Delta Airlines (Customer Service Representative Jobs) ? Apply Today
Posted on: 18-12-2024 18:22