UX Researcher – Contract

Job Description: • Conduct thorough data analysis to draw out insights into how our users are interacting with the website, moving from page to page. • This requires Google Analytics & Shopify expertise. • Define and analyze KPIs to track user buying behavior and engagement with the website. • Journey mapping and funnel analysis, understand and improve how users are moving through the funnel, how to solve for high abandonment/bounce. • Draw qualitative insights about user experience from quantitative data. • Conduct A/B Testing to measure site performance with design variations and improve conversion rates. • Skillfully identify and translate key findings into insights and communicate recommendations to clients to influence site improvements. • Translate research goals into research questions and an appropriate test plan that adheres to user research best practices. • Conduct usability tests, surveys, interviews, and other related interaction studies to gain a better understanding of our users and identify opportunities to improve the user experience. Requirements: • 4-7 years of experience; strong performer with a track record of success • Knowledge of best practices for user-centered design process and design thinking strategies. • Understanding of quantitative data analysis, statistics and data visualization. • Understanding of design experimentation: proposing and testing design iterations against each other. • The ability to create effective reports and to leverage tools that derive insights from user data. • Experience with Google Analytics, Shopify, A/B Testing software, and other various testing platforms. • Comfortable in a fast-paced environment and in working with multiple clients. • Ability to create artifacts such as prototypes, wireframes, user flows, wireflows to communicate ideas internally and externally. • A background in Graphic / Interaction Design and familiarity with UX Design tools like Sketch, Figma, etc will be an advantage • Experience working across functional teams like development, design, and project management to deliver successful outcomes. • Experience working closely with clients to derive solutions to business needs. • Possession of excellent verbal and written communication and presentation skills. Benefits: • competitive compensation • generous vacation • parental leave Apply tot his job