Sr. Data Analyst, Customer Reporting (Remote, U.S.)

Description There's likely a reason you've taken the time out of your busy day to review this opportunity at PulsePoint. Maybe you're in need of a change or there's “an itch you're looking to scratch.” Whatever the reason, ask yourself the following questions: • Do you want to join a company that takes pride in the work they do? • Do you want to work for a company that helps you navigate your career and invests in your development? • Is having an open and transparent leadership team important to you in your next role? If you answered yes to the above questions, you are in luck… PulsePoint is hiring! A Bit About Us PulsePoint is a fast-growing healthcare technology company (with adtech roots) using real-time data to transform healthcare. We help brands and agencies interpret the hard-to-read signals across the health journey and unify these digital determinants of health with real-world data to produce the most dimensional view of the customer. Our award-winning advertising platforms use machine learning and programmatic automation to seamlessly activate this data, making marketing, predictive analytics, and decision support easy and instantaneous. Our Data & Analytics team is at the very heart of what makes PulsePoint an innovative, fast-paced and market-changing company. Our path forward is through data and this team is in the driver seat for the journey. The Big Picture: Data Analytics team is looking for a motivated Sr. Data Analyst with strong SQL and analytical skills to improve our reporting processes and collaborate closely with both product and business teams to build reliable and scalable reporting infrastructure. Analytics team builds, delivers & continually innovates on PulsePoint's insightful reporting and data-driven solutions. Specifically, here are some exciting things you'll be working on: • Lead the modernization of vendor-level reporting by identifying inefficiencies, automating manual workflows, and implementing scalable reporting frameworks • Partner with product team on prioritizing and implementing new features into platform reporting ensuring seamless compatibility when migrating clients • Partner closely with external vendors to refine data exchange processes, resolve discrepancies, and design integrations that improve data quality and reporting accuracy for both parties • Serve as a SME on PulsePoint’s internal data flows, ensuring vendor reporting aligns with platform architecture, compliance requirements, and evolving product capabilities • Conduct deep-dive performance analyses across vendor datasets to proactively detect emerging issues, performance degradation, and optimization opportunities • Implement monitoring and alerting mechanisms to proactively identify and resolve performance issues and identify bottlenecks and scalability issues • Document infrastructure changes, updates, and best practices for knowledge sharing across team, ensuring transparency and continuity • Improve vendor onboarding processes by defining clear reporting specs, data validation rules, and integration requirements • Actively participate in the development of new data-related features and products, as well as testing them to ensure they meet our high standards of quality and functionality What are the “must-haves” we’re looking for?: • At least 5-8 years of experience as a Data Analyst or Data Engineer • Strong analytical and problem-solving skills, with attention to detail and a proactive approach to data-driven decision-making • Strong SQL skills • Knowledge of ETL processes and tools for data integration and transformation • Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams • Experience with distributed query engines (hive/presto/bigquery) • Exposure to DevOps tools including JIRA, Git, Docker, and Alluxio is a plus Benefits: • Comprehensive healthcare with medical, dental, and vision options, and 100%-paid life & disability insurance • 401(k) Match • Generous paid vacation and sick time • Paid parental leave & adoption assistance • Annual tuition assistance • Better Yourself Wellness program • Group volunteer opportunities and fun events • Commuter benefits and commuting subsidy • A referral bonus program -- we love hiring referrals here at PulsePoint • You can work remotely And there’s a lot more! Target salary range: $100k-115k base + 10-11.5k bonus Selection Process: • 2 SQL Tests (45 minutes + 25 minutes) • Initial Phone Screen (15 minutes) • Hiring Manager Interview (45 minutes) • Team Interview (details TBD) WebMD and its affiliates is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law. Apply tot his job