Specialist, Instructional Design

Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description This Knoxville, TN based role is pivotal in designing engaging, effective, and scalable learning experiences that support employee growth, compliance, and performance across the organization. You’ll collaborate with subject matter experts, stakeholders, and cross-functional teams to transform complex concepts into impactful training solutions. Essential Job Functions • Design and develop instructional materials for in-person, virtual, and self-paced learning formats (e.g., eLearning, videos, job aids, workshops) • Conduct needs assessments and analyze performance gaps to recommend learning solutions • Apply adult learning principles, instructional design models (ADDIE, SAM), and learning technologies to create engaging content • Develop storyboards, scripts, and prototypes using tools like Articulate 360, Adobe Captivate, Camtasia, or similar • Collaborate with SMEs and stakeholders to ensure content accuracy and alignment with business goals • Evaluate training effectiveness through assessments, feedback, and performance metrics Qualifications • Bachelor's Degree • At least 1 Years of experience • Graphic design or video editing experience • Experience creating: facilitator guides, visual aids, workbooks, classroom training, blended/virtual sessions, or e-learning. • ADDIE methodology • Familiarity with Articulate 360 (Storyline) and Adobe Creative Cloud Additional Information Nation-wide Medical Plan/Dental/Vision 401(k) and Flexible Spending Accounts Employee Fuel Discount Adoption Assistance Tuition Reimbursement Onsite Gym and Cafeteria Weekly Pay All your information will be kept confidential according to EEO guidelines Apply tot his job