Seasonal Member Service Specialist Bilingual Spanish - Starting at 18.50 - Remote

Employer Industry: Healthcare Services Why consider this job opportunity: • Starting salary at $18.50 per hour • Opportunity for career advancement and growth within the organization • All necessary equipment provided and shipped directly to your home • Medical, dental, and vision insurance, paid time off, 401k match, and more • Highly structured work environment with transferable skills within healthcare • Flexibility to work remotely What to Expect (Job Responsibilities): • Handle incoming calls and emails from members, pharmacies, and doctors’ offices regarding medication and benefits • Investigate and resolve member inquiries in a timely manner or escalate to the appropriate team member • Adhere to standard operating procedures and training guidelines specific to HIPAA • Participate in a 6 to 8 week training class • Perform other duties as assigned What is Required (Qualifications): • High School Diploma or GED is required • Minimum of 1 year of customer service experience • Must be eligible to work in the United States without need for work visa or residency sponsorship • Strong PC skills with the ability to navigate multiple software systems simultaneously • Strong communication skills with focus on professionalism and empathy How to Stand Out (Preferred Qualifications): • Call center experience • Call center experience in the healthcare industry • Work from home (remote) experience • Fluency in Spanish #HealthcareServices #CustomerService #RemoteWork #CareerGrowth #BilingualSpanish "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." #J-18808-Ljbffr Prime Therapeutics Apply tot his job