Renewal Manager- Public Safety

Vector Solutions is a leader in providing industry-focused SaaS solutions that connect content and technology. They are seeking a Renewal Manager who will build strong customer relationships and develop new business from existing clients while meeting sales quotas and addressing client needs. Responsibilities Develop professional cooperative relationships with a portfolio of clients Identify, retain, and grow Vector Solutions products based upon client needs and business initiatives Provide a consultative sales approach through an extended sales cycle to consistently meet or exceed quota May conduct product demos that focus on potential solutions for clients Develop strong knowledge of Vector Solutions products and services to be able to align appropriate solutions to meet the specific needs of each client Develop industry expertise within assigned client base Maintain and track all client communications utilizing Vector Solutions customer relationship management system Maintain revenue for assigned client base, confirm repeat business, and identify potential areas for new revenue generation among assigned clients Address client concerns and ensure the resolution of issues promptly, with follow-up when appropriate Proactively conduct strategic account reviews with all assigned clients on an annual basis to review service needs and usage trends Proactively conduct regular account checks to identify early risk Reinforce the value of Vector Solutions products and identify additional opportunities; identify and mitigate risk Other duties as assigned Skills 1 – 3 years of experience in a consultative sales-oriented position focusing on relationship management Excellent interpersonal skills needed to develop strong business relationships with clients Resolve customer issues quickly and effectively Ability to exercise time management, prioritize work, and set goals Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) Ability to learn additional software quickly Successfully present new ideas to groups of managers and high-level executives Strong work ethic and ability to work independently with minimal supervision Excellent organization skills and detail oriented Ability to adapt to new conditions, assignments, and deadlines Thrive in a fast-paced team environment Associates or Bachelor's degree in a related field preferred Experience using MS products Experience using Salesforce CRM Benefits Comprehensive benefits package effective the first of the month after hire Matching 401(k) retirement plan Healthy work-life balance with flexible work arrangements and generous time off Generous referral incentive program Tuition Reimbursement Program Pet Insurance OnePass Gym/Wellness Discount Program Calm Health-Employee Membership Company social events Employee Resource Groups Philanthropic opportunities Company Overview Leading provider of technology solutions dedicated to driving safer, smarter decision-making in the world's most essential industries. It was founded in 1999, and is headquartered in Tampa, Florida, USA, with a workforce of 501-1000 employees. Its website is