Remote Property Manager Assistant

Remote, USA Full-time
Job Overview We are seeking a detail-oriented and highly organized Remote Property Manager Assistant to support property management operations. This role is remote until we change offices. Our office will be in Burbank, CA. This role involves assisting with answering the phone, leasing, tenant relations, administrative tasks, and property maintenance coordination. The ideal candidate will have strong administrative experience, knowledge of property management regulations, and excellent customer service skills. This position offers the opportunity to work remotely while contributing to the efficient management of residential properties, including LIHTC, Section 8, and other affordable housing programs. Responsibilities • Answer phone calls: Direct them towards maintenance, leasing or to owner • Post vacant units on MLS, Craigslist, Facebook Marketplace and nurture leads • Maintain tenant records through data entry and filing systems such as Yardi, OneSite, and other property management software (CMMS) • Coordinate property maintenance requests and communicate with vendors to ensure timely repairs • Support compliance with Section 8, LIHTC, and other regulatory requirements • Handle customer inquiries via phone and email with professional office etiquette • Facilitate conflict resolution between tenants and landlords when necessary • Assist in rent collection/reminding tenants that didn't pay rent yet • Skills • Experience with property management software such as Yardi, OneSite, or similar platforms • Knowledge of LIHTC, Section 8, Fair Housing regulations, and landlord-tenant law • Excellent customer service skills with professional phone etiquette • Ability to manage conflict effectively and negotiate solutions amicably • Experience in property leasing, facilities management, and property maintenance coordination • Proficiency in data entry, filing systems, and office administrative tasks • Strong organizational skills with attention to detail in recordkeeping and compliance documentation • Effective communication skills for interacting with tenants, vendors, and team members both remotely and via phone or email • This role is ideal for candidates with a background in real estate administration or property management seeking a flexible remote position that plays a vital part in supporting residential communities. Pay: $20.00 per hour Expected hours: 32.0 per week Work Location: Remote Apply tot his job
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