[Remote] Inside Sales Representative

Remote, USA Full-time
Note: The job is a remote job and is open to candidates in USA. Dental Claim Support (DCS) is a dental revenue cycle management company that partners with dental practices to maximize profitability. They are seeking a highly motivated Business Development Representative to drive growth through outbound prospecting, focusing on cold calling and lead qualification to support the sales organization. Responsibilities Conduct high-volume outbound cold calls to dental practices, DSOs, and office managers -- assessing immediate needs, level of interest, pain points, and potential fit for DCS services Achieve a daily activity minimum of 50 outbound calls per day (or prorated based on employment status: full-time, part-time, or ramp period) Use call scripts, objection handling frameworks, and value-based messaging aligned with DCS offerings Qualify prospects using company criteria (practice size, service needs, pain points, decision-maker identification) Schedule discovery meetings for the Sales team, ensuring a warm handoff Enter all prospecting activity into the CRM (HubSpot) with 100% accuracy Maintain clean and updated lead records, ensuring all notes, call outcomes, and next actions are documented Follow structured cadences for outreach (calls, emails, voicemail, LinkedIn follow-ups when applicable) Partner closely with the Co-owner, Sales & Marketing, and the sales team to understand target markets, lead quality, and conversion expectations Collaborate with Marketing to optimize lead lists, refine messaging, and provide feedback on campaign outcomes Participate in weekly sales meetings to review performance, alignment on target accounts, and strategies for improving reach Regularly assess performance data to identify trends, challenges, and opportunities for improvement Participate in coaching sessions and role-play exercises to strengthen sales skills Support special sales initiatives such as new service launches, event follow-up, and prospect list development Make an average of 50 outbound cold calls per day (prorated based on employment status) Generate and schedule a minimum of 20-30 qualified discovery meetings per month to support each Key Account Manager's pipeline needs, with scalability toward 50+ meetings per month as prospect lists, targeting, and territory maturity increase Ensure 100% of scheduled meetings meet qualification criteria (practice size, service need, decision-maker identified) Maintain an 80% or higher meeting attendance rate through proper confirmation, follow-up, and clear handoffs Maintain 98% CRM data hygiene (complete notes and next steps logged same day) Achieve 100% daily logging of all outreach activity (calls, emails, follow-ups) Skills 1-2 years of experience in outbound sales, business development, cold calling, or lead generation (B2B preferred) Strong verbal communication skills with confidence in initiating conversations with prospects Excellent time management, prioritization, and organizational skills Resilience, coachability, and comfort working in a high-activity environment Ability to work independently and meet established goals in a remote setting Experience selling into healthcare, dental, strongly preferred but not required Familiarity with CRM systems (HubSpot preferred) Company Overview DCS helps dental groups, DSOs, and private practices maximize their revenue by providing expert revenue cycle management services and products. It was founded in 2012, and is headquartered in Savannah, Georgia, USA, with a workforce of 51-200 employees. Its website is
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