Remote Call Center Representative
TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance. Recruiter Note: Remote position, but Candidate must reside within Memphis, TN or nearby cities. Duties: • Answer and track incoming calls • Prepare and submit accurate, detailed reports in government systems • Accurately record all details in accordance with procedures • Conduct database and open-source research • Route and escalate calls appropriately • Other duties, as assigned • 3 + years experience in a call center • Associates Degree • Proven ability to multitask simultaneously communicating and inputting data • Strong written and verbal communication skills • Proficiency with telephony systems, CRMs, and Microsoft Office Suite. • Experience in handling sensitive information Apply tot his job