[Remote] Business Operations Administrator

Note: The job is a remote job and is open to candidates in USA. Hired by Matrix, Inc is a multi-national MedTech organization seeking a Business Operations Administrator. The role focuses on managing software licensing, ensuring compliance with vendor agreements, and supporting internal teams with license provisioning and tracking. Responsibilities • The Business Operations Administrator is responsible for reviewing contracts, process management improvements, reporting, regional support and managing and optimizing the organization’s software licensing portfolio. • Ensures compliance with vendor agreements, minimizes licensing costs, and supports internal teams with license provisioning and tracking. • Maintain an accurate inventory of software licenses across the organization. • Monitor usage to ensure compliance with licensing agreements and avoid overuse or underutilization. • Conduct regular audits and prepare reports for internal stakeholders and external vendors. • Coordinate with procurement and vendors to acquire new licenses and renew existing ones. • Track expiration dates and initiate timely renewals to prevent service disruptions. • Evaluate cost-effective (supplier) licensing options and recommend changes when appropriate. • Assist IT support teams in provisioning software licenses to end users. • Respond to license-related inquiries and troubleshoot access or activation issues. • Maintain documentation for license allocation and user entitlements. • Liaise with software vendors to understand licensing terms and negotiate contracts. • Collaborate with finance and legal teams to ensure alignment with budget and compliance policies. • Provide training and guidance to internal teams on software usage policies. • Support GEOs in contract entry to ensure proper revenue and cost allocation. • Responds to escalated order processing issues which require collaboration across multiple teams and GEO’s. • Ensures timely development of accurate reports and analysis to support corporate goals and strategies. Skills • 3+ years of experience in IT asset or license management. • Strong understanding of software licensing models (e.g., subscription, perpetual, concurrent). • Experience with SaaS requirements • Proficiency in Excel and data analysis for tracking and reporting. • Excellent communication and negotiation skills. • Detail-oriented with strong organizational and problem-solving abilities. • Solid understanding of Accounting principles • ITIL or SAM certification. • Familiarity with enterprise software vendors (e.g., Microsoft, Adobe, Oracle, Autodesk). • Experience with compliance frameworks and audit processes. Education Requirements • Bachelor’s degree in Information Technology, Business Administration, or related field. Company Overview • Hired by Matrix is a staffing and recruiting company specializing in administrative, clerical, and marketing staffing services. It was founded in 1986, and is headquartered in Glen Rock, New Jersey, USA, with a workforce of 201-500 employees. Its website is Apply tot his job Apply tot his job