[Remote] Accounts Receivable Follow Up Coordinator

Remote, USA Full-time
Note: The job is a remote job and is open to candidates in USA. Eastern Dental is seeking an Accounts Receivable Follow Up Coordinator to ensure the smooth operations of the Central Billing Operations Department. This role involves resolving claims, providing feedback to leadership, and improving insurance billing processes. The position is fully remote and requires prior experience in the dental industry. Responsibilities • Resolve claims by providing payors with the necessary information needed to get claims paid • Resolve claims by working with the sites to obtain any information the payor may need • Work each claim to its fullest opportunity to ensure Eastern Dental gets paid for services • Provide rationale and feedback to leadership where claims cannot be collected and paid • Spot errors on insurance claims and suggest ways to improve efficiency in billing • Minimize write-offs • Follow up on secondary insurance claims • Retrieve missing EOBs • Responds to Insurance claim / account audit concerns timely and effectively, be accessible and responsive • Displays and foster the core qualities of the organization (“Legendary” service, Integrity, Commitment, Accountability, Team and continuous improvement) Skills • MUST have prior experience in the Dental Industry • Strong focus on Accuracy and Organization • Prior Accounts Receivable experience • Prior experience with Customer Service • Comfortable making and receiving phone calls • Basic dental terminology and procedures • Experience in Dental required • Strong communication skills • Ability to work well with others in a team environment • Represent the organization with professionalism and a passion for excellence at every turn Company Overview • Eastern Dental provides comprehensive general, specialty, and cosmetic dentistry services. It was founded in 1978, and is headquartered in Avenel, New Jersey, USA, with a workforce of 201-500 employees. Its website is Apply tot his job
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