[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Unframed Digital is a fast-growing, women-owned AIO and Search Engine Marketing agency founded in 2020. The Account Manager role involves owning client relationships and ensuring account success through strategy, project management, and team coordination. Responsibilities Serve as the primary point of contact for a portfolio of AIO/SEO, paid ads, and website retainer clients Build deep relationships with client stakeholders and understand their goals, KPIs, and success metrics Lead onboarding for new clients in partnership with sales and delivery teams Translate client goals into clear strategic direction and priorities for internal teams Host recurring client calls including reporting and strategy discussions Proactively identify risks, opportunities, and upsell or expansion opportunities Own timelines, deliverables, and scope for all assigned accounts Work closely with the SEO and creative (copywriting, UX/UI, development) teams to ensure work is delivered on time and to Unframed Digital’s standards Maintain clear workflows and documentation in Asana Manage scope creep and set clear, confident boundaries with clients Skills 1-3 years of experience in account management, marketing management, or in a client success role (agency experience strongly preferred) Experience with digital marketing and marketing strategy is a necessity Ability to analyze data and apply learnings, ask probing questions and think strategically to create an ideal solution for the client Comfortable managing and working in tools like Asana, Slack, and CRMs Emotional intelligence and the ability to navigate client dynamics with confidence and tact Excellent at managing priorities, hitting deadlines, multi-tasking and adapting Expert communicator: active and empathetic listener, detail-oriented and passionate about getting the full picture and effectively communicating that to a team Team player: happy to help and add to a positive work environment, collaborates without ego and values accountability, feedback and creative ideas Resourceful & solution-driven: looks forward to a challenge, can figure things out on your own, and has a track record of being solutions-oriented Strives for excellence: high standards and expectations for oneself and others, takes pride in work Insatiably curious: always learning and yearning for more, does not fear the unknown Experience in Google Analytics, LookerStudio, and Google Tag Manager is preferred Colorado candidates strongly preferred Benefits Health insurance stipend covering 50% of premium up to $500 Competitive retirement plan available offering a match up to 3% WiFi and cell phone stipend Unlimited PTO 4 weeks of paid family leave for eligible employees after 6 months of employment Annual budget for professional development and continued education after 6 months of employment Company Overview Unframed Digital provides social media marketing, digital advertising, and web development services. It was founded in 2020, and is headquartered in Denver, Colorado, USA, with a workforce of 2-10 employees. Its website is