People Operations Associate

Remote, USA Full-time
Norm Ai is a leading Legal & Compliance AI company that empowers enterprises to enhance their legal and compliance processes. The People Operations Associate will support the People Operations Manager in ensuring a seamless employee experience and help build scalable programs across onboarding, benefits, HR systems, compliance, and culture. Responsibilities Support smooth and high-quality onboarding and offboarding processes, including preparation of documentation, systems setup, and coordination with cross-functional partners Assist with benefits administration, employee inquiries, and day-to-day HR questions Help maintain compliance with federal, state, and local employment regulations Support the development and upkeep of employee policies, handbooks, and documentation in partnership with the People Ops Manager Maintain accurate employee data in our HRIS and other internal tools Assist with reporting, audits, and data hygiene to ensure operational accuracy and compliance Help manage relationships with HR vendors (e.g., PEO, benefits brokers, etc.) Support the execution of people programs, including performance review cycles, engagement initiatives, learning opportunities, and recognition programs Partner with Talent to create a seamless candidate-to-employee transition experience Identify opportunities to streamline and improve People Ops workflows Contribute to building scalable systems, templates, and documentation as the company grows Skills (1-3) years of experience in People Operations, HR, or a related operations role (experience in high-growth environments a plus) Startup or early-stage company experience Strong detail-oriented mindset and organizational skills Familiarity with HR tools (HRIS, performance management systems, etc.) Experience supporting process development or workflow documentation Comfort handling sensitive information with confidentiality, discretion, professionalism Base knowledge of employment law, compliance, and people systems Strong written and verbal communication skills Ability to manage multiple tasks in a fast-paced, evolving environment Experience working with a PEO (e.g., Rippling is a plus) or supporting benefits administration Benefits Health, dental, hospital, accident, and vision coverage A 401(k) plan with employer match Company Overview Norm AI is a regulatory AI agent company that automates legal and compliance tasks. It was founded in 2023, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is
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