Patient Accounts Collections Specialist/Medical Billing (REMOTE)

About the position Responsibilities • Contact patients regarding outstanding balances. • Move delinquent accounts to collections agency. • Answer patient questions regarding their accounts and insurance. • Collect patient payments as needed. • Participate in special projects, such as reviewing/processing refunds and adjustments. • Perform other duties as assigned. Requirements • At least 2 years of recent direct experience in Medical Billing for a specialty physician/group practice required; 5+ years preferred. • At least 2 years of recent direct experience in Insurance Claims AR Follow-up ('collections') required; 5+ years preferred. • At least 1 year of experience using an EMR required. • Knowledge of basic coding (CPT/HCPCS/ICD10) principles. • Knowledge of all aspects of the billing process. • Knowledge of third-party payers, HMOs, PPOs, Medicare, Medicaid, etc. • Knowledge of ERAs, EOBs, CMS1500, and electronic claims. • Knowledge of health plan benefits (deductibles, copays, coinsurance) and eligibility verification. • Self-starter with a positive attitude. • Detail oriented. • Ability to work as part of a team and with limited supervision. • Excellent critical thinking, investigational, and problem-solving skills. • Strong time management, multi-tasking, prioritization, and organizational skills. • Strong oral and written communication skills. • Proficient in general computer (PC) and website use. Nice-to-haves • Related billing or coding certifications preferred. Benefits • 401(k) • Employee discount • Health insurance • Life insurance • Paid time off