AirBNB Guest Communications Virtual Assistant Looking for someone with L2 Airbnb experience

Remote, USA Full-time Posted 2025-04-27

Job Description:

We are currently looking for a Virtual Assistant to handle all guest communications for our AirBNB listings. As a Virtual Assistant, your main responsibility will be to ensure prompt and professional communication with guests, including answering inquiries, managing bookings, and delivering exceptional customer service...

To be successful in this role, you should possess excellent written and verbal communication skills, pay close attention to detail, and have a friendly demeanor. Previous experience in the hospitality industry or with AirBNB guest communications would be highly valued.

Key Responsibilities:

Manage and respond to all guest inquiries and communication in a timely and professional manner

Handle booking requests and ensure accurate and up-to-date information is provided to guests

Provide exceptional customer service by addressing guest concerns or issues promptly and effectively

Maintain a high level of attention to detail when managing bookings and guest information

Demonstrate the ability to multitask and prioritize tasks effectively

Skills and Qualifications:

Strong written and verbal communication skills, with a clear and concise communication style

Previous experience in customer service, preferably in a hospitality setting

Exceptional attention to detail, ensuring accuracy in all guest communications and bookings

Proven ability to multitask and prioritize tasks in a fast-paced environment

Familiarity and proficiency with the AirBNB platform and its features

This is a medium-sized project that requires ongoing support for a minimum of 6 months.

Expertise Level: Intermediate

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AirBNB Guest Communications Virtual Assistant Looking for someone with L2 Airbnb experience

Key Responsibilities:

Skills and Qualifications:

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