**Experienced Sales Support Specialist for Mobility Scooters – Web Chat & Customer Engagement**

Remote, USA Full-time
At arenaflex, we're dedicated to revolutionizing the way people interact with our brand and experience our products. As a leading provider of innovative mobility solutions, we're committed to delivering exceptional customer service and creating a seamless shopping experience for our customers. We're now seeking a highly motivated and customer-focused individual to join our sales team as a Sales Support Specialist for Mobility Scooters. This exciting role involves leveraging cutting-edge technology to engage with customers through web chat, SMS, and social media, while providing top-notch support to our sales team. **About arenaflex** arenaflex is a dynamic and forward-thinking organization that's passionate about empowering people to live their best lives. Our mission is to provide innovative mobility solutions that make a real difference in people's lives. We're committed to fostering a positive and inclusive work environment that encourages collaboration, creativity, and growth. Our team is made up of talented individuals who share a common goal: to deliver exceptional service and exceed customer expectations. **Key Responsibilities** As a Sales Support Specialist for Mobility Scooters, you'll play a vital role in driving sales and ensuring a seamless customer experience across multiple platforms. Your key responsibilities will include: * Responding to web inquiries through chat and engaging with customers in SMS sales conversations * Managing email correspondence and providing phone sales assistance * Addressing customer inquiries and supporting the Sales Manager in various administrative tasks * Participating in responding to social media posts and enhancing our online presence and customer engagement * Collaborating with supportive colleagues to achieve collective success and foster a positive work environment **Essential Qualifications** To succeed in this role, you'll need to possess the following essential qualifications: * Strong communication and writing skills, with the ability to articulate complex ideas in a clear and concise manner * Proficient typing skills, with the ability to type accurately and efficiently * Ability to learn and quickly adapt to new technologies and processes * Proactive attitude, with a willingness to take initiative and go above and beyond to meet customer needs * Strong problem-solving skills, with the ability to think critically and resolve complex issues **Preferred Qualifications** While not essential, the following qualifications would be highly desirable: * Previous experience in sales or customer service, preferably in a similar industry * Familiarity with CRM software and other sales tools * Experience with social media management and online engagement * Strong analytical skills, with the ability to track and analyze sales data **Skills and Competencies** To excel in this role, you'll need to possess the following skills and competencies: * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues * Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues * Ability to multitask and prioritize tasks effectively, with a focus on meeting deadlines and delivering results * Strong typing skills, with the ability to type accurately and efficiently * Familiarity with CRM software and other sales tools, with the ability to learn and adapt quickly **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to investing in our employees' growth and development. As a Sales Support Specialist for Mobility Scooters, you'll have access to a range of training and development opportunities, including: * Ongoing training and coaching to develop your sales and customer service skills * Opportunities to participate in sales and marketing initiatives, with a focus on driving business growth and revenue * Collaborative and supportive work environment, with a focus on teamwork and collective success * Flexible working arrangements, with the option to work from home or in our office **Work Environment and Company Culture** At arenaflex, we're proud of our positive and inclusive work environment, which is built on the following core values: * Collaboration and teamwork * Innovation and creativity * Customer focus and excellence * Integrity and accountability * Continuous learning and growth Our office is a modern and comfortable space, equipped with the latest technology and amenities. We offer a range of benefits and perks, including: * Competitive hourly wage plus bonuses * Nice office building atmosphere with amenities * Opportunities for career growth and development * Collaborative and supportive work environment * Flexible working arrangements **Compensation, Perks, and Benefits** As a Sales Support Specialist for Mobility Scooters, you'll receive a competitive hourly wage plus bonuses, as well as a range of benefits and perks, including: * Competitive hourly wage plus bonuses * Nice office building atmosphere with amenities * Opportunities for career growth and development * Collaborative and supportive work environment * Flexible working arrangements **Conclusion** If you're a motivated and customer-focused individual who is passionate about delivering exceptional service and driving sales, we'd love to hear from you. As a Sales Support Specialist for Mobility Scooters at arenaflex, you'll have the opportunity to work with a talented team of professionals who share your values and goals. Apply now to join our team and start your career in sales and customer service today! Apply Job! Apply for this job
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