**Experienced Remote Live Chat Support Specialist – Join the blithequark Team and Embark on a Journey of Growth and Adventure**

Are you a customer service enthusiast with a passion for exploring new horizons? Do you thrive in a dynamic environment where no two days are the same? Look no further! blithequark is seeking an experienced Remote Live Chat Support Specialist to join our team of dedicated professionals. As a key member of our support team, you will be responsible for providing exceptional customer service, building relationships with new customers, and navigating the ever-changing landscape of our industry. **About blithequark** blithequark is a pioneering service company that has been revolutionizing the way we approach tank monitoring in the petroleum and chemical industries. With over 20 years of experience, we have developed a unique blend of product development, customer service, quality control, and communication expertise that sets us apart from the rest. Our commitment to delivering reliable inventory management solutions has earned us a reputation as a trusted partner in the industry. As a member of our team, you will be part of a dynamic organization that values innovation, collaboration, and customer satisfaction. **Responsibilities** As a Remote Live Chat Support Specialist, you will be responsible for: * Answering incoming customer live chats regarding website navigation issues, service questions, and general client concerns * Building relationships with new customers to better understand and achieve their needs * Providing exceptional customer service through active listening, empathy, and effective communication * Managing multiple tasks simultaneously, prioritizing issues, and resolving problems efficiently * Collaborating with internal teams to ensure seamless communication and resolution of customer issues * Staying up-to-date with industry trends, product updates, and company policies to provide informed support **Qualifications** To be successful in this role, you will need: * A high school diploma or equivalent * Experience in customer service, preferably in a remote or call center environment * Strong telephone etiquette and communication skills * Familiarity with CRM tools and software * Excellent problem-solving and critical thinking skills * Ability to adapt to different personalities and situations * Strong organizational and time management skills * Ability to work independently with minimal supervision **Requirements** To be eligible for this position, you must: * Be a resident of the United States * Have a reliable laptop or tablet with internet access * Be available to work a flexible schedule, including evenings and weekends * Have a quiet and dedicated workspace with minimal distractions * Be able to pass a background check and provide proof of identity **Benefits** As a valued member of our team, you will enjoy a comprehensive benefits package, including: * Competitive salary and bonus structure * Medical, dental, and vision insurance * Disability insurance * Life insurance * 401(k) plan with company match * Paid vacation and holidays * Opportunities for career growth and professional development * Flexible work arrangements, including remote work options * Access to cutting-edge technology and tools * Collaborative and dynamic work environment **Career Growth Opportunities** At blithequark, we believe in investing in our employees' growth and development. As a Remote Live Chat Support Specialist, you will have opportunities to: * Develop your customer service skills and expertise * Learn about our products and services, and how to effectively communicate their value to customers * Collaborate with internal teams to drive business growth and innovation * Participate in training and development programs to enhance your skills and knowledge * Take on new challenges and responsibilities as you grow and develop in your role **Work Environment and Company Culture** blithequark is a dynamic and inclusive organization that values diversity, equity, and inclusion. Our team is passionate about delivering exceptional customer service and making a positive impact in our industry. We believe in: * Empowering our employees to take ownership of their work and make decisions that drive results * Fostering a culture of collaboration, innovation, and continuous learning * Prioritizing employee well-being and work-life balance * Celebrating our employees' achievements and milestones * Embracing diversity and promoting inclusivity in all aspects of our business **How to Apply** If you are a motivated and customer-focused individual with a passion for growth and adventure, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website. We look forward to hearing from you and exploring how you can contribute to our team's success. Apply Now! Apply for this job