Experienced Pre-Licensed Customer Service Representative for Dynamic Insurance Support – Remote Opportunity with Blithequark

Remote, USA Full-time
Introduction to Blithequark Imagine being part of a global, digital business services company that is dedicated to delivering the most advanced, digitally powered business services to help the world's best brands streamline their operations in meaningful and sustainable ways. At blithequark, we pride ourselves on our global scale and local presence, allowing us to be a force of good in supporting our communities, our clients, and the environment. With over 410,000 inspired and passionate people speaking more than 300 languages, we are a vibrant and diverse team that is committed to making a positive impact. About the Role We are on the hunt for talented and motivated individuals to join our team as Pre-Licensed Customer Service Representatives. As a key member of our team, you will have the opportunity to work in a collaborative and engaging environment, interacting with people from all walks of life and resolving complex consumer issues in a fast-paced environment. If you are looking for a career and not just another job, blithequark is the place for you! We want to invest in your future and provide you with the tools and support you need to succeed. How to Become a Licensed Insurance Agent At blithequark, we offer a 5-day paid training program to help you prepare for the State Insurance Exam. Yes, you read that correctly - you'll get paid to study! Our comprehensive training program includes a dedicated trainer, study materials, and we will cover the cost and schedule your state exam. After you pass your exam, we will support you in obtaining your license in the 50 states/territories we operate in. This is a unique opportunity to launch your career in the insurance industry and take the first step towards a rewarding and challenging profession. Benefits of Working with Blithequark At blithequark, we offer a range of benefits that are designed to support your career growth and well-being. These include: Paid training and development opportunities Competitive wages and rewards Full benefits, including medical, dental, vision, 401k, and more Paid time off and employee wellness programs Opportunities for career advancement and professional growth Responsibilities As a Pre-Licensed Customer Service Representative, your responsibilities will include: Resolving complex consumer issues and advising first-level representatives on high-level issues Assisting policyholders with billing questions and concerns Providing support to policyholders with any policy changes requested Supporting policyholders' needs by providing recommendations and adjusting as necessary Using excellent decision-making skills and innovation to resolve issues and respond to consumer concerns while adhering to company and departmental guidelines Qualifications We are looking for fearless and motivated individuals who are inspired to deliver only the best in all that they do. To be successful in this role, you will need: At least 6 months of customer service experience To be over 18 years of age Ability to type 25 wpm High school graduate or GED Comfort with desktop computer systems Proven oral and written communication skills Logical problem-solving skills Availability to work various shifts Ability to use Windows operating systems Organization and work prioritization skills Work from Home Requirements To work from home with blithequark, you will need to meet the following requirements: Internet connection with a minimum subscribed download rate of 12.0 Mbps and a minimum subscribed upload rate of 3.0 Mbps ISP with no packet loss and ping under 50ms Proof of internet speed required Clean and quiet workspace Our Culture and Values At blithequark, we are committed to providing an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are dedicated to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Our mission is to make people's lives simpler, faster, and safer, and we are inspired to deliver only the best in all that we do. Career Growth Opportunities At blithequark, we are committed to helping our employees grow and develop in their careers. We offer a range of training and development opportunities, including paid training programs, mentorship, and coaching. We also provide opportunities for career advancement and professional growth, so you can take your career to the next level. Whether you are just starting out or looking to take the next step in your career, we have the tools and support you need to succeed. Conclusion If you are looking for a challenging and rewarding career in customer service, we encourage you to apply for the Pre-Licensed Customer Service Representative role at blithequark. With our comprehensive training program, competitive benefits, and opportunities for career growth and development, we offer a unique and exciting opportunity to launch your career in the insurance industry. Don't miss out on this chance to join our dynamic team and take the first step towards a rewarding and challenging profession. Apply now and start your journey with blithequark today! Apply for this job
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