**Experienced Customer Support Technician – Remote Part-Time Opportunity at arenaflex**

Join arenaflex, a leading beverage company, in a part-time customer support role that combines technical expertise with exceptional customer service. As an experienced Customer Support Technician, you will play a vital role in ensuring the smooth operation of our soft drink dispensing equipment, providing top-notch service to our clients, and contributing to the success of our team. **About arenaflex** arenaflex is a renowned beverage company that has been a household name for generations. Our commitment to quality, innovation, and customer satisfaction has earned us a reputation as a leader in the industry. With a rich history and a passion for excellence, we strive to create an environment where our employees can grow, learn, and thrive. **Job Summary** As a Customer Support Technician, you will be responsible for performing mechanical services and light repairs on soft drink dispensing equipment, investigating and resolving equipment issues, and maintaining a positive attitude while providing exceptional customer service. This part-time role offers a unique opportunity to work remotely, with a competitive hourly rate of $27. **Key Responsibilities** * Perform mechanical services and light repairs on soft drink dispensing equipment, adhering to arenaflex's quality standards * Investigate and resolve equipment issues, including troubleshooting and diagnosing problems * Maintain all refrigeration equipment in proper working condition, ensuring optimal performance and efficiency * Move equipment to perform all mechanical services on dispensing hardware, including preventive maintenance, software updates, and cosmetic repairs * Provide exceptional customer service, remaining positive and cooperative while interacting with clients and colleagues * Collaborate with the team to resolve issues and achieve common goals **Essential Qualifications** * Secondary school diploma or equivalent degree/certificate * Valid driver's license * Technical aptitude and ability to repair machines * Ability to lift 50 pounds * Flexibility to work on Saturdays, Sundays, and holidays as needed **Preferred Qualifications** * Bachelor's degree in a related field (e.g., mechanical engineering, electronics) * Previous experience in customer support or technical services * Knowledge of soft drink dispensing equipment and refrigeration systems * Certification in a related field (e.g., HVAC, electrical) **Skills and Competencies** * Strong technical skills, with the ability to diagnose and repair equipment issues * Excellent communication and interpersonal skills, with the ability to interact with clients and colleagues effectively * Ability to work independently and as part of a team * Strong problem-solving skills, with the ability to think critically and creatively * Adaptability and flexibility, with the ability to adjust to changing priorities and deadlines **Career Growth Opportunities and Learning Benefits** As a part-time Customer Support Technician at arenaflex, you will have the opportunity to: * Develop your technical skills and knowledge in soft drink dispensing equipment and refrigeration systems * Enhance your customer service skills, with a focus on providing exceptional service to our clients * Collaborate with a talented team of professionals, sharing knowledge and best practices * Participate in ongoing training and development programs, designed to support your growth and success **Work Environment and Company Culture** arenaflex is committed to creating a positive and inclusive work environment, where our employees can thrive and grow. As a remote part-time employee, you will have the flexibility to work from home, with access to our virtual tools and resources. Our company culture values: * Collaboration and teamwork * Innovation and creativity * Customer satisfaction and loyalty * Continuous learning and development * Diversity, equity, and inclusion **Compensation, Perks, and Benefits** As a part-time Customer Support Technician at arenaflex, you will receive: * A competitive hourly rate of $27 * Flexible scheduling, with the ability to work remotely * Ongoing training and development opportunities * Access to our virtual tools and resources * A positive and inclusive work environment, with a focus on collaboration and teamwork **How to Apply** If you are a motivated and customer-focused individual, with a passion for technical services and a commitment to excellence, we encourage you to apply for this part-time Customer Support Technician role at arenaflex. Please submit your application, including your resume and a cover letter, to [insert contact information]. Apply for this job