Entry Level Customer Service jobs - Top Pay
Position Overview Join USPS, the United States Postal Service, and become a part of a team dedicated to delivering high-quality customer service. USPS is committed to innovation and operational excellence. As a member of our customer service team, you will play a critical role in providing reliable, friendly, and efficient services that our customers depend on. This is an entry-level position with opportunities for growth and advancement within the organization. Key Responsibilities • Assist customers with inquiries regarding postal services, products, and rates. • Provide information about shipping and delivery options, both domestic and international. • Handle customer complaints and resolve issues in a timely and effective manner. • Process transactions, including mailing, shipping, and product sales. • Ensure the accuracy of customer orders and billing details. • Maintain a clean and organized workspace while following all postal service procedures and safety protocols. Required Qualifications • High school diploma or equivalent. • Strong communication and customer service skills. • Ability to resolve customer issues with professionalism and courtesy. • Basic computer skills, including familiarity with email and office software. • Attention to detail and accuracy in handling transactions. • Ability to work in a fast-paced environment with a focus on customer satisfaction. Preferred Qualifications • Experience in a customer service role, preferably in retail or a similar field. • Basic knowledge of postal services and products. • Experience working with payment systems and handling cash transactions. Benefits & Perks • Competitive salary with opportunities for performance-based pay increases. • Comprehensive benefits package, including healthcare, dental, and vision coverage. • 401(k) retirement plan with company match. • Paid time off and holiday pay. • Employee discounts on USPS services and products. • Opportunities for career development and advancement within USPS. Apply tot his job