Collections Representative

America's Car-Mart is seeking a motivated and results-driven Field Collections Representative to join their organization. The role is crucial in ensuring the financial health of the business while providing excellent customer service to valued customers. Responsibilities Conduct field visits to customers' locations for collections purposes Negotiate payment arrangements and settlement options with customers Utilize effective communication skills to build rapport and address customer concerns Document all customer interactions and update collection records Ensure compliance with legal and regulatory requirements related to collections Skills Background in collections Strong communication skills Commitment to achieving targets Conduct field visits to customers' locations for collections purposes Negotiate payment arrangements and settlement options with customers Utilize effective communication skills to build rapport and address customer concerns Document all customer interactions and update collection records Ensure compliance with legal and regulatory requirements related to collections Pre-employment background review Drug test Satisfactory MVR Any state or local requirements for necessary licensure, as applicable Benefits Medical Plan Dental Plan Vision Plan Life Insurance Plan 401(K) with employer match Stock Purchase Plan Paid Time Off Company Overview Car-Mart’s vision has not wavered since its inception – “to be America’s best auto sales and finance company in the eyes of its associates and customers while improving the communities it serves.” Car-Mart continues its legacy of providing transportation and financial solutions to thousands of credit-challenged customers. It was founded in 1981, and is headquartered in Bentonville, Arkansas, USA, with a workforce of 1001-5000 employees. Its website is