Campaign Operations Associate

Remote, USA Full-time
Ibotta is seeking a Campaign Operations Associate to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. This position provides a great opportunity to learn the operations side of the business and work cross-functionally with other teams to align on best practices and procedures when it comes to our campaign setup and performance. Responsibilities Manage setup, QA, and launch of all components in the application Communicate and collect cross-departmental feedback to align on best practices and procedures Anticipate issues and provides alternative methods of setup or delivery Stay up to date on internal system changes and updates/educates impacted departments effectively Perform pre-launch QA of hundreds of UPCs per week to ensure total accuracy of setup Identify, analyze, and help fix technical problems alongside Engineering and Product teams Work closely with Analytics department to target content to unique segments of consumers Prepare standardized quality audit reports by collecting, analyzing and summarizing campaign setup and billing information to drive superior client services Identify error trends and work cross-functionally with other departments to implement procedures to mitigate errors, or build tools that will reduce Ibotta’s operational costs Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere Skills 1-2 years of experience ideally in a process driven role Technical Skills: G Suite, Excel, Attention to detail Eagerness to learn a variety of technical systems thoroughly and efficiently Ability to collaborate cross-departmentally to mitigate and troubleshoot issues Ability to match client's business requirements with internal product capabilities Strong desire to learn and navigate internal technical systems effectively Ability to adapt to changing environment – responsive when priorities change and able to pivot workflow accordingly Associates or Bachelor's Degree preferred Benefits Flexible time off Benefits package (including medical, dental, vision) Employee Stock Purchase Program 401k match Paid parking Bagel Thursdays Snacks and occasional meals Company Overview Ibotta is a web and mobile application. It was founded in 2011, and is headquartered in Denver, Colorado, USA, with a workforce of 501-1000 employees. Its website is
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