Bilingual Customer Service Sales Representative - Call Center

Remote, USA Full-time
Tuff Shed, Inc. is America's largest manufacturer and installer of storage buildings and garages. They are seeking a Bilingual Customer Service Sales Representative who will drive sales growth and deliver exceptional customer service in a fast-paced call center environment. Responsibilities Build and nurture relationships with customers and our partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat Drive sales through engaging and persuasive conversations, while meeting or exceeding targets, using our robust CRM system Skills Bilingual in Spanish and English Proactive, goal-oriented, and competitive individual who thrives in a high-energy, sales-driven role Availability to work a flexible schedule, including evenings, weekends, and some holidays Hands-on computer skills in Microsoft Office and Internet applications required Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public Ability to prioritize and effectively manage time Ability to work successfully within a team environment Demonstrated experience in sales with a strong ability to drive results and meet sales goals, including direct, internet, and/or phone sales; one year preferred Strong commitment to providing excellent customer service with a solution-oriented approach in a call center or customer service environment; one year preferred Experience in utilizing Customer Relations Management (CRM) software is highly preferred Benefits Competitive pay Tiered performance-based sales bonus program PTO Paid holidays Medical/dental/vision and life insurance Employee Stock Ownership Plan (ESOP) 'Safe Harbor' 401(k) plan Tier-based Sales Bonus Program On-Demand Access to your pay! Company Overview Tuff Shed is America's leading provider of installed storage buildings, garages and cabin shells. It was founded in 1981, and is headquartered in Austin, Texas, USA, with a workforce of 1001-5000 employees. Its website is
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