Airport Customer Service (ACS) Ground Safety Er...

Welcome to Delta Air Lines, where we strive to provide the highest quality of service to our valued customers. We are currently seeking a passionate and dedicated individual to join our team as an Airport Customer Service (ACS) Ground Safety Ergonomics, Health and Wellness specialist. In this role, you will play a vital role in ensuring the safety and well-being of our employees, while also delivering exceptional customer service. As a member of our team, you will have the opportunity to make a positive impact and contribute to our commitment to excellence. To be successful in this position, you must possess a strong understanding of safety protocols, ergonomics, and health and wellness practices, as well as exceptional communication and problem-solving skills. If you are looking for a challenging and fulfilling career in the aviation industry, we encourage you to apply for this exciting opportunity. Develop and implement safety protocols and procedures to ensure a safe and healthy working environment for all airport employees. Conduct regular safety audits and inspections to identify potential hazards and recommend corrective actions. Provide training and education to employees on safety practices, ergonomics, and health and wellness. Collaborate with other departments to create and implement safety initiatives and programs. Investigate and report on any safety incidents or accidents that occur on airport grounds. Monitor and maintain safety equipment, such as fire extinguishers and first aid kits. Stay up-to-date on industry regulations and best practices related to safety, ergonomics, and health and wellness. Act as a point of contact for employees regarding safety concerns and provide guidance and support as needed. Assist with the development and implementation of emergency response plans. Communicate with customers and address any safety concerns or questions they may have. Collaborate with other team members to deliver exceptional customer service and resolve any customer issues. Utilize problem-solving skills to effectively handle any challenges that may arise. Maintain accurate records and reports related to safety, ergonomics, and health and wellness. Participate in team meetings and provide suggestions for improving safety and customer service processes. Embody and promote the company's commitment to excellence in all interactions with employees, customers, and stakeholders. Delta Air Lines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.